Refund & Return Policy

At Soleil, we want you to be completely satisfied with your purchase. If you are not fully happy with your order, we offer returns under the following conditions.

Returns

• Items may be returned within 30 days of the delivery date.

• All returned merchandise must be unworn, unused, unwashed, and in its original condition.

• Original tags must remain attached to all returned items

• Returns that do not meet these requirements may not be eligible for a refund.

Inspection Process

All returned items are subject to inspection upon receipt. Once your return has been reviewed and approved, we will notify you.

Refunds

• Approved refunds will be issued to the original method of payment used for the purchase.

• Refunds are processed after the returned item has passed inspection.

• Please allow 5-10 business days for the refund to appear on your account, depending on your financial institution.

Non-Returnable Items

• Final sale items

• Gift Cards

• Intimate items

• Any item that has been worn, washed, altered, damaged, or returned without original tags attached.

Return Shipping

Customers are responsible for return shipping costs unless the item received was incorrect.

Contact Us

If you have any questions regarding your return, please contact us at hello@hausofsoleil.com